FAQ – How do I cancel my self-care or group self-care session?

How do I cancel my self-care or group self-care session?

You may cancel a session at any time. If you cancel 24 hours in advance, you may cancel at no additional cost. If you cancel within 24 hours of the scheduled appointment time, you may not be able to schedule the appointment (even if you paid for it) without paying for another session.

However, if you notify Blue Tiger Wellness via SMS text, email message or telephone call, Blue Tiger Wellness may be able to reschedule with you under extenuating circumstances. This is at the discretion of Brenden @ BTW to provide the rescheduling request at cost or at no additional cost in order to operate his business schedule and be able to serve customers in a timely manner. He asks that everyone respect his schedule at least, just as much as he respects their schedule.

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